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Frequently Asked Questions
01
What are the car rental requirements in atlanta?
- Deposit guarantee: When renting a car in atlanta, a deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
- Drivers License: You must provide a valid driver’s license.
- Credit Card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
- Minimum Age: The main driver must be at least 25 years old.
- Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
02
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on my car rental atlanta?
Unfortunately no. When renting a car in atlanta, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
03
What is the deposit amount required by the car rental Company in atlanta?
The deposit amount on a car rental atlanta may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
04
May I use a friend’s or relative’s credit card to pay for the deposit guarantee on my car rental atlanta?
When renting a car in atlanta, the credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
05
¿Can I place the deposit guarantee on my debit card, prepaid card or cash on a car rental atlanta?
Unfortunately No. On a car rental atlanta, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
06
Can I use my personal insurance coverage on a car rental atlanta?
A car rental in atlanta must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.
07
Are all taxes and fees included in my car rental atlanta reservation?
When renting a car in atlanta through Miles Car Rental, your reservation will include all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
08
Which rental companies are located inside and outside of the airport?
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
09
Do all car rental companies in atlanta offer a shuttle service?
Not all rental companies offer a shuttle service when renting a car in atlanta. Please contact our Customer Service Department to verify if this service is available at your location.
10
Can I atlanta if I am under 25 years of age?
Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV. This option is not included in our rate and it has an additional cost which must be paid directly at the counter.
Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.
11
How can I cancel or modify my car rental atlanta reservation?
You may cancel your car rental atlanta reservation using the following link: Cancel my Reservation.
To modify your reservation for free, please contact our Customer Service Department.
To modify your reservation for free, please contact our Customer Service Department.
12
What is the cancellation policy on my car rental atlanta?
A cancellation fee of 18% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 24 hours before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
Alamo, National & Enterprise: Will charge 100% of the prepaid value in case the reservation is cancelled or modified without a minimum anticipation of 1 hour before the pick up time registered on the reservation. This penalty will also apply in case the reservation is not used (No Show).
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
Car Rental in Atlanta, Georgia
To be without a car in a sprawling city like Atlanta is troubling, but the ability to rent a car in Atlanta can alleviate this problem. Miles Car Rental Atlanta offers rentals for residents and visitors to this great city. Their customer service, car rental rates, and car selection ensures that anyone who rents a car will be completely satisfied with the experience and the ride.
People come to Miles Car Rental Atlanta seeking a rental car for a variety of reasons. It may be a resident whose car is at the mechanics for several days undergoing repairs, or a visitor might have come to Atlanta for business or pleasure and needs the freedom a car offers over bus schedules. Whatever the reason, Miles Car Rental’s customer service representatives will help you find the best car option for your travel needs around the city. They will take the time to personally ensure that you have best car rental experience possible.
Many people who come to us to rent a car have been burned by the lack of service at other companies. Our friendly staff is trained to help our customers get the car rental they need at the pace they want. We understand that some of our customers are in a hurry and know exactly what they want. Others need more help and a hands-on customer service approach. We can cater to both types of needs while maintaining our friendly manner.
Atlanta is known as "Hotlanta" during the summer for a reason. High temperatures and humidity make walking or waiting for public transportation impossible, especially for business travelers who do not want to sweat through a suit. When you rent a car in Atlanta from Miles Car Rental you are not just getting a ride from place to place but a climate controlled environment to keep you in air conditioned comfort in the summer and warm and toasty during the winter. While this may not be the first reason people rent cars from us, it should be a consideration for any resident or traveler who is considering public transport during the extreme weather months.
When renting a car it is believed that customer service should come first. You will not feel rushed when you come to us for car rental. At Miles Car Rental Atlanta you will be rewarded with interaction with some of the friendliest employees in the business, a great car selection, and competitive rates. Contact us today, or the next time you need to rent a car in Atlanta.
